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Live Aqua Beach Resort Cancún

About this Property

"We wanted to take a moment to thank you both & the entire team at Live Aqua Beach Resort Cancun for the superior job everyone did on our recent program with Cushman & Wakefield. As you know, this is a first-time client for Meridican, so it was quite the learning curve to understand their needs and we wanted to impress.

Regina, it always makes us happy to be able to work with Fiesta Americana as it means we get to work with you! Heather from our office is a huge fan of yours and it’s very clear why that is – it is refreshing to be able to partner with someone who takes the time to understand our client’s needs and works with us so diligently to ensure that the right product is presented to guarantee their success. Your professionalism and flexibility does not go unnoticed! Thank you so much for your efforts both with this program and with our other client events as well.

Valeria, what an incredible success! From the moment the program sold until the moment we got home, we knew we were in such professional and capable hands knowing that you were backing us up. Everyone we worked with – in every department – was extremely service-oriented and worked with us as a true partner to make this program truly special.

Throughout the process, we know that you handled the planning process with an eye for detail & a clear sense of what it would take to create a fantastic experience. Your knowledge, professionalism & dedication to service provided us with an excellent planning experience and for this we are very grateful. On-site we were always taken care of at every turn, thanks to you and your staff. We learned a great deal with this program and have made sure that our entire team at Meridican is aware of what you can provide to our clients. It’s great to know that we already have another client booked to your property in the coming months and hopefully there will be more opportunities in the future as well."

–Sameth Wolfe, Program Manager, Meridican

"The quality of Live Aqua Beach Resort Cancún Resort, but most importantly the staff and the service, was second to none. We will definitely be coming back, at some point in the future. Thanks again."

–Wally Thompson, VP Sales and Marketing, Affinity Markets

"Wanted to say THANK YOU for how your staff handled our Timothy+Barnabas Retreat October 19-23, 2015. We have hosted our event there for several years now as well as other groups that our boss has hosted on your property. We have become regular customers at Live Aqua Beach Resort Cancún The main reason for this is because your staff covers every detail from the time we arrive until we depart your resort property."

"We have stayed at other Cancun Resorts and even taken a number of sight tours looking for a better property. We continue to come right back to Live Aqua Beach Resort Cancún and have seemed to make it home for our events."

"I have recommended your property to many friends. I will continue to recommend Live Aqua Beach Resort Cancún as long as our groups are cared for with the amazing professionalism and great quality of food and lodging that we have received each time we have been there. Can’t wait to return…"

-Allen Scroggs, Director of Operations, Timothy+Barnabas – Instruction & Encouragement.

"From signing the contract to the last day of our program, I felt more comfortable and at ease with the staff at Live Aqua than I have with any other hotel in my four years of planning.  Valeria and the staff were engaged and helpful not only throughout the planning process but also at each event, and for the first time in my career I felt that each event was planned to perfection.  Further, beyond the behind-the-scenes planning process, I received countless compliments from our clients regarding the hotel’s service, quality and atmosphere.

Thank you!"

-Katie Springer, GoHealth.

"We had an excellent time at Live Aqua and I think it's fair to say it exceeded our expectations. The facilities, staff, and amenities were tremendous, and the food and drinks were much better than what we've previously experienced at an all-inclusive resort. Everyone had a great time, and we didn't receive any complaints which is tough to accomplish with a large group of 34 guests. I think our finest compliment would be to say we'll definitely be back. Thanks again for your help in making our 2014 company trip a huge success!"

-Tim Bauwens, Chief Financial Officer, Planet Group of Companies.

"Having recently concluded our sales incentive program at Live Aqua Beach Resort Cancún, I felt it was important to provide a testimonial about this wonderful venue."

"This was the first international event we have ever held and so I was quite apprehensive about the planning and execution of this program.  Our attendees were so excited about this venue and I wanted to make sure I could meet their expectations for an incredible trip that they would remember for years to come."

"Live Aqua, Cancun is a beautiful property with great restaurants, bars, a spa and shopping on property.  The area is very safe and our guests felt very comfortable venturing out for some fun.  There is a large high-end mall directly across the street, which was very well-received by our guests."

"Our guests were comfortable and happy throughout their stay at Live Aqua Beach Resort Cancún.  The staff are very friendly and knowledgeable, taking care of your every wish."

"We will be making plans to bring a future NCMIC/Professional Solutions Top Performers Club Program to Cancun or one of the other Fiesta Americana hotel resort locations."

–Marni Vasquez, Director, Corporate Events, NCMIC Group, Inc.

"I cannot express what a wonderful experience we had working with Rene and his team. I have planned numerous events at various locations and it is rare to find an event coordinator of Rene's caliber. We felt that he was an extension of our team from the very beginning! He was very responsive, thorough and reliable throughout the entire process. His knowledge of our group and conference planning saved us significant time, money and enabled us to focus on other facets of our trip to Cancun. I would also like to praise the work of your entire hotel staff. EVERYONE was extremely courteous and attentive. To be honest, we have never received such service…Eliud and Valeria in reservations were also helpful and valuable in managing our group's arrivals and accommodations. We were very impressed by chef Eric and his team. Not only did Eric go above and beyond to fulfill our group's requests, but the food and presentation were the best we've ever experienced… We truly value the relationship we've established with Rene and the Live Aqua staff... Should we host another function in Cancun the future, we hope to work with Rene and his team."

–Amber J., Electronic Payments

"My Fiesta Americana Grand Meetings Mexico experience was excellent. We stayed at Live Aqua Beach Resort Cancún, and the resort was great. The staff at the resort was very welcoming and kind to all of us. Personally, I felt at home from the first day thanks to the resort’s hospitality. Besides that, the food was also very good. The rooms were clean and comfortable. I would say that my entire stay at Live Aqua was memorable, but if I had to mention one memorable experience, it would be the Spa. On my last day, I decided to visit the resort's Spa and everything was excellent. The music was perfect, the staff was helpful and kind, the massages great, and the overall experience was very enjoyable. I will definitely visit the Spa again when I return. Although I didn’t have a lot of time to enjoy the rest of the resort's facilities, the hotel was beautiful. I would love to go back and enjoy my stay at Live Aqua again, but this time as a personal trip rather than a business one. That way I would benefit from a relaxing getaway at this wonderful resort. I have been to other resorts in Cancun before, including Fiesta Americana, but I must say that Live Aqua became my favorite after staying there only one time."

–Belen D.

"I want to take a minute to thank all of you for your contribution to the success of our Habegger group experience this past week at Live Aqua. The client was so very happy with all of the amenities of the property, the service of high quality and most of all the enjoyment of the staff and relaxation that was ascertained. From the minute we stepped on property to the departure, we were taken care of in great style and made to feel welcome. It was a plus, plus trip; thus please let your staff know that we certainly experienced a very special journey to Cancun."

–Michele F., Ambassadair Groups and Incentives

"As chairman and organizer of the IGS 2011 event, I attribute the success and productivity of the conference to the professional service and hospitality of the Live Aqua staff, as well as to the outstanding facilities and services available at the resort. Flor Blanco, Director of Group Sales, and her staff (conference, dining, etc.) provided the flexibility, expertise, and 'know-how' knowledge with group events to satisfactorily address unexpected circumstances such as changes in weather, as well as conference set-up, scheduling business meetings, suggesting menus for the conference reception and banquet and helping to contract entertainment for the social events. Conference participants were treated with great respect and attention and they expressed their satisfaction with the facilities, the menu and service, with some even extending their stays at Aqua. In a personal note, my wife and three children enjoyed very much the activities offered by Aqua, in particular, the yoga and massage programs, the excellent swimming pool, and the Mexican cuisine. I can say that Aqua took very good care of my family as I chaired the daily conference activities."

–Jose C-V., International Graphonomics Society

"This year our company took 81 people to Cancun and stayed at Live Aqua from 12/1-12/5. This is Live Aqua’s first year as an adult only all inclusive. I have been to many of Cancun’s resorts but Live Aqua exceeded my expectations! I flew down there a day early and from the moment I arrived; they couldn't do enough for me. I had a meeting with the group coordinator on my arrival day. They surprised me and brought me into a board room with about 30 of their very professional management members all asking me “what can we do for you?” One of the best things about Live Aqua was the ease in communicating with them. The last 2 years we stayed at The Royal, (an equally nice hotel) but communicating, getting timely responses, and working with last minute changes was difficult."

–Kathy R, Pifinity Inc. DBA StorageHawk